Privacy Policy

Last updated: July 2026

We keep this simple. DC Plumbing and Heating is a small local business, and when you get in touch with us, we only ask for what we actually need. Here's what we collect, why we collect it, and what we do with it.

Who we are

DC Plumbing and Heating is a plumbing and heating company based in Somerset. You can contact us at dcplumbingandheatinguk@gmail.com.

What information we collect

When you fill in an enquiry form or contact us directly, we collect your name, phone number, email address, and any details you share about the work you need doing. We don't collect anything beyond what you give us.

Why we collect it

Simply put, to get back to you. We use your contact details to respond to your enquiry, arrange a visit, or send a quote. That's it. We don't add you to mailing lists or pass your information to anyone outside the business without your permission.

How we store your information

Your details are stored securely and only kept for as long as they're needed. If you'd like us to delete your information at any time, just ask and we'll do so promptly.

Cookies and website analytics

Our website may use basic analytics tools (such as Google Analytics) to help us understand how visitors use the site. This doesn't identify you personally. If we use cookies beyond what's strictly necessary, we'll ask for your consent first.

Your rights

Under UK data protection law, you have the right to see the information we hold about you, ask us to correct it, or request that we delete it. To do any of these things, just drop us an email and we'll sort it out.

Third parties

We don't sell or share your personal data with third parties for marketing purposes. If we ever need to pass information to a supplier or partner in order to complete your job (for example, a specialist subcontractor), we'll let you know first.

Changes to this policy

We may update this page from time to time. If anything significant changes, we'll update the date at the top so you know it's current.

Questions?

If you have any questions about how we handle your data, please get in touch at dcplumbingandheatinguk@gmail.com.