Advise and tips
How to Stop Your Pipes Freezing This Winter: A Guide for Somerset, Devon and Dorset Homes
5 August 2026
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How to Stop Your Pipes Freezing This Winter: A Guide for Somerset, Devon and Dorset Homes

Every winter, a cold snap rolls in across the South West and catches a good number of homes out. Frozen and burst pipes are one of the most common and most expensive problems our region faces once the temperature drops, and rural properties, older houses and homes left empty over the holidays are especially at risk. The good news is that a burst pipe is very often preventable, and the steps involved are cheap and quick.
Here is what happens, why it matters, and how to protect your home.
Why a frozen pipe is such a problem
When water freezes it expands. Inside a sealed pipe, that expansion has nowhere to go, so pressure builds until the pipe splits. The cruel part is that you often do not find out until it thaws, at which point water pours out of the crack and into the property, sometimes for hours before anyone notices.
The damage can be severe. The Association of British Insurers reports that home insurers settled around 8,000 claims for weather-related pipe damage in 2024, paying out roughly £250 million between them, with the average claim costing almost £33,000. Allianz, one of the larger insurers, says the biggest single burst pipe claim it saw in recent years reached £566,000 after pipes burst in a home while the owners were away. These are not small numbers, and behind each one is a household dealing with ruined floors, walls and belongings, and often weeks in temporary accommodation.
Where pipes are most likely to freeze
The pipes most at risk are the ones in the coldest, least heated parts of the house. In many South West homes that means the loft, the garage, outbuildings, unheated utility rooms and any pipework running along an outside wall or outside the building altogether. Older rural properties tend to have more of this exposed and hard to reach pipework, which is part of why our area sees so many winter call outs.
Simple steps that make a real difference
Most of what protects your pipes is cheap, and much of it you can do yourself in an afternoon.
Lag your pipes and water tank. Foam pipe lagging costs very little from any DIY shop and slips straight over exposed pipes. Insulate the cold water tank in the loft with a jacket too, and start with the coldest spots: lofts, garages and outside walls.
Keep the heat ticking over. During a cold spell, leave your heating on a low or frost setting rather than switching it off completely. Allianz suggests keeping the thermostat set to at least 13°C, and a steady background temperature works far better than short blasts of heat. This matters most if you are going away.
Let warm air reach the tank. On very cold nights, open the loft hatch for a while so that warmer air from the house can circulate around the tank and pipes up there.
Sort out drips and know your stopcock. Fix any dripping taps or overflows before winter, and make sure you know where your main stopcock is and that it actually turns. If a pipe does burst, being able to shut the water off quickly is the difference between a mopping-up job and a major claim.
Service your boiler. A reliable heating system is your best defence against frozen pipes, so it pays to have your boiler serviced before the cold arrives rather than during it.
If you are leaving the house empty
Empty homes are where the worst damage tends to happen, because a leak can run undetected for days. Second homes and holiday lets are common across Somerset, Devon and Dorset, so this is worth taking seriously. If the property will be empty for more than a few days in freezing weather, either keep the heating running on a low setting, or turn the water off at the stopcock and drain the system down. Asking a neighbour or friend to look in now and then is a simple, sensible backup.
What to do if a pipe freezes or bursts
If you suspect a pipe has frozen, turn off the water at the stopcock and open the nearest tap so that any melting water has somewhere to go. You can thaw the pipe gently with a hairdryer or warm towels, working from the tap end backwards. Never use a naked flame.
If a pipe has already burst, turn the water off at the stopcock straight away, switch off the heating, and open the taps to drain the system down. Keep water away from electrics, catch what you can in
buckets, and call a plumber. The quicker the water is off, the less damage is done.
We are here when winter bites
DC Plumbing and Heating is based in Chard and covers Somerset, Devon and Dorset. If you would like a hand getting your home ready for winter, or you are dealing with a frozen or burst pipe right now, we are ready to help. We are a family run business, Gas Safe and OFTEC registered.
For advice or an emergency call out, ring us on 01460 357021.
Sources: Association of British Insurers cold weather guidance and claims data (2024); Allianz UK burst pipe data; British Gas frozen pipe advice.



